Shipping/Service Times:

• What are your production lab hours?

  Store Hours:
  8:30am - 6:00pm Mon/Tues
  8:30am - 8:00pm Wed
  8:30am - 6:00pm Thurs/Fri
  10:00am - 2:00pm Sat.
  (Closed on Holiday Weekends)

• What are your service times by product?

  • At The Camera Shop, our goal is to efficiently complete every order with the care and quality your images deserve. Our service times are based on the average production time required to meet that goal.
  • For online orders, you will be notified by text and/or email when the order is complete and ready for pick up, or has been shipped.
  • Service times are based on business days and do not include Saturday, Sunday or holidays. These times are considered guidelines and actual production times may vary based on the time of day the order was placed and the quantity ordered. Busy seasonal times may also cause a variance in production times.
  • For other services not listed, please contact us for an estimate on service time and cost.

  
  

  Type	Standard Service Time (in business days)
  Traditional Prints	1-2
  Color C-41 Film Processing	1-2
  B&W Film Processing	3-5
  Specialty Film Processing	2-4 Weeks
  All Photo Products	3-5
  Photo Restoration	3-5
  Prints From Prints	3-5
  Archive Scanning	5-10
  Video Services*	5-10
  Movie Film to DVD	2-4 Weeks
  Passport Photos	While You Wait
  Data Transfers	Up to 5

• Do you offer a rush service?

  • Rush service times and costs are dependant on the service requested, and may vary slightly from the list below.

  
  

  Type	Rush Time	Standard Rush Cost
  Traditional Prints	1-hour	$2
  Color C-41 Film	1-hour	$2
  All Other Services	Contact us for estimate	-

• What are your shipping services?

  The Camera Shop is happy to provide mail services to our customers. Customers with an established The Camera Shop Charge Account may ask to have their orders billed to their account. Pre-payment is required on all other mail orders. All items purchased and shipped by The Camera Shop online ordering system will include shipping charges (use the shipping charges below for all other orders).

  
  

  Shipping/Handling	Price
  Standard Shipping	$5.95
  Priority Mail	$9.95
  Outside Contintental United States	$24.95

Returns:

• Our quality promise.

  At The Camera Shop, we are committed to providing quality products to meet or exceed your expectations. However, if you find our goods or services are faulty, please let us know. We will work with you to address your concerns. * Please note that only technical inadequacies, which are avoidable with the technology available is considered a defect, but does not include aspects of personal taste. Differences in color between the original file and original image data are not a defect. Call customer service at 320-251-2622 for assistance.
  
  Refunds for purchases online with a credit card will be provided as a credit back to the card used at the time of purchase. This may take up to 5 business days upon receipt of the returned product/merchandise and may take 24-48 hours to update on your bank statement.