Frequently Asked Questions

The Camera Shop FAQs

• Can I mail in my film?

  Yes! Please fill out the form here.

• Do you sell Cameras?

  No, we do not sell digital cameras or lenses.
  We do sell single-use 35mm cameras and some film, and we have a limited stock of camera equipment (camera bags, camera batteries, lens filters, etc) on hand. Please call for details.

• What happens to my original photos, tapes, and memorabilia after begin transferred to digital media?

  Your originals will always be returned to you. However, it may not be necessary to continue storing the originals in their physical state. If you have multiple safe and proven backups of the newly digitized files – you can likely get rid of original media taking up space in your home.

• My files are digitized on a USB drive. Is that the best place to store the files permanently?

  No. Any device we provide should not be considered permanent storage. Immediately copy your digital files to multiple secure locations. One example of this is on a shared cloud account, on a trusted computer, and with a family member. Label the thumb drive/DVD with the year or subject matter before storing it in a safe place. Keep one copy of the files off-site in case of fire or environmental catastrophe.